Welcome!
We’re glad you’re here and ready to take the first step toward care. This page explains what to expect as a new patient — from how to request an appointment to completing forms and preparing for your first visit. You’ll also find helpful details about our process, communication, and what happens after you reach out. Our goal is to make getting started as simple and comfortable as possible, so you can focus on your care from day one.
-
Our Services
Our providers specialize in medication management and brief supportive therapy during 30-minute follow-up visits. This short-term therapy is intended to complement medication care, not replace ongoing treatment with a dedicated therapist.
At this time, therapy-only appointments are rarely available and may be offered only when clinically appropriate at the discretion of the provider. For a detailed overview of all services we offer, please visit the Services page
-
Scheduling
Appointments are typically scheduled every two to eight weeks, depending on clinical need. Most visits take place during daytime hours, with limited late-afternoon/evening availability.
We offer both in-person and virtual appointments for flexibility, though all visits must occur while patients are physically located in PA due to licensing laws. If treatment includes a controlled medication, at least one in-person visit is required before prescribing, and periodic in-person follow-ups as needed based on provider judgment, practice policy, insurance guidelines, and DEA regulations.
-
Next Steps...
New patients are scheduled by provider referral only. To request an appointment, please complete our online New Patient Form and include your referring provider’s information, or have your provider submit a referral directly to our office through our website.
Patients without a referral are welcome to submit a new patient screening form, but will be placed on a waitlist and contacted as openings become available.
Submissions are reviewed by our clinical team to determine fit and availability. This review process may take up to one week, and we will follow up to schedule or request additional information as needed or to notify you that you have been placed on our waitlist for patients without a provider referral.
-
FAQ
Here you’ll find answers to many common questions about communication, scheduling, virtual visits, prescriptions, insurance, and more. Use this page to quickly get clarity on how things work, and if you don’t see what you need, feel free to reach out!
Insurances Accepted
Insurances NOT Accepted
We are not currently in-network with Medicare, Medicare Advantage, Medicaid/Medical Assistance, or related plans such as UPMC for You, Ambetter Health, and United Healthcare Community Plan.
We also cannot see patients with ACCESS, secondary Medicare, or Medicaid/Medical Assistance plans, or EAP (Employee Assistance Programs), as these require specialized credentialing that we do not hold at this time.
Even if it is your secondary, prescription drug, or supplemental insurance, we cannot see patients registered with any form of Medicare or Medicaid policy due to federal restrictions for these plans.