Welcome!
We’re glad you’re here and ready to take the first step toward care. This page explains what to expect as a new patient — from how to request an appointment to completing forms and preparing for your first visit. You’ll also find helpful details about our process, communication, and what happens after you reach out. Our goal is to make getting started as simple and comfortable as possible, so you can focus on your care from day one.
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Our Services
Our providers specialize in medication management, with brief supportive psychotherapy incorporated into follow-up visits when clinically appropriate. New patient appointments are scheduled for approximately 60 minutes, while follow-up visits are generally scheduled for 30 minutes. These visits are designed to support ongoing psychiatric treatment and are not intended to replace regular therapy with a dedicated therapist.
For a detailed overview of all services we offer, please visit the Services page
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Scheduling
Appointments are scheduled based on clinical need. Most visits are available Monday through Thursday during daytime hours, with limited late-afternoon and evening availability.
We offer both in-person and virtual appointments. All visits must occur while patients are physically located in Pennsylvania due to licensing requirements.
Controlled medications may require an in-person visit before they are started and may also require periodic in-person follow-up based on clinical needs, practice policy, applicable state and federal regulations, insurance requirements, or pharmacy requirements.
For patients who are clinically stable, we generally do not allow more than 90 days between appointments. More frequent follow-up may be recommended based on symptoms, medication changes, safety concerns, or other clinical needs.
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Next Steps...
New patients may begin the process by completing our online New Patient Screening Form or by having a healthcare provider submit a referral directly to our office.
You do not need a provider referral to request care, and referring provider information is not required on the screening form unless you would like to include it.
All screening forms and referrals are reviewed to determine clinical fit and current availability. This review process may take up to one week. After review, we may contact you to schedule, request additional information, or let you know that we are unable to accept you for care at this time.
At times, when the practice is at capacity, appropriate prospective patients may be offered placement on a waitlist until an opening becomes available.
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FAQ
Here you’ll find answers to many common questions about communication, scheduling, virtual visits, prescriptions, insurance, and more. Use this page to quickly get clarity on how things work, and if you don’t see what you need, feel free to reach out!
Insurances Accepted
Insurances NOT Accepted
We are not currently in-network with Medicare, Medicare Advantage, Medicaid/Medical Assistance, or related plans such as UPMC for You, Ambetter Health, and United Healthcare Community Plan.
We also cannot see patients with ACCESS, secondary Medicare, or Medicaid/Medical Assistance plans, or EAP (Employee Assistance Programs), as these require specialized credentialing that we do not hold at this time.
Even if it is your secondary, prescription drug, or supplemental insurance, we cannot see patients registered with any form of Medicare or Medicaid policy due to federal restrictions for these plans.